WHAT DOES THIS DOCUMENT INCLUDE?
These Privacy Policies try to cover as many possible scenarios, even in many cases in which the app does not even collect or process the information described in these Privacy Policies.
WHAT INFORMATION DOES THE APP COLLECT?
This application collects the information necessary for the normal functioning of our activity. In no case do we collect personal information that is not related to the activity we develop.
The app does not collect personal information from the user, such as your name or your phone number, unless the app requests such information at some point and the user freely enters it, accepting its delivery. The app can collect an email address and store it in order to contact the user if necessary.
The App can collect information of two types: (1) non-personal and anonymous information collected automatically or (2) personally identifiable information (PII) collected manually after the user’s consent.
Non-personal information automatically collected
Technical information, which includes certain information or features about the operating system, including the type of operator or the type of browser it uses, the Internet Protocol (IP), the IP address and the names and versions of the applications installed on it. the device, the geographical location of the device. This technical information, as mentioned above, remains anonymous, that is, it does not identify you personally or is associated with any other information that links you to the user, unless the user voluntarily introduces additional information.
This information will be used to improve the application, learning how, when and where the user navigates through it.
Information that the user freely provides
If at any time the app requested Personal Identification Information (PII) that allows us to contact him, such as the name or mobile phone, the user will be free to offer such information. However:
Personal information will be considered:
Demographic information such as age or day of birth, nationality, educational level, sex, interests or qualities.
User information such as username and password, confidential answers to certain security questions, or similar information that allows us to only identify your account or authenticate it before giving personal information about the user’s account.
Most of this data can be obtained when the app offers social registration functionality and the user accepts registration in the app through a social account. In some cases, the app is automatically registered with the social account of the user associated with the device and the user agrees to extend the registration when using this app.
WHAT HAPPENS WITH THE INFORMATION WE COLLECT FROM MINORS?
This application does not collect personal information from children under 13 years of age. We take the minor’s privacy seriously, and we encourage parents to play an active role in their children’s online education at all times. Children under 13 should not install our application on any device that belongs to them and, if they do, it will be under the full responsibility of their parents or guardians. In case of obtaining personal information from a child under 13 years of age, we will take steps to eliminate the information provided from our server. In the event that the content of this application has received a rating of suitable for children under 13 years, it should be installed exclusively on devices belonging to their parents, guardians or anyone over 13 years. If the application requested personal information at any time, children under 13 should never enter this information.
HOW DO WE COLLECT PERSONAL INFORMATION?
We collect personally identifiable information (PII), demographic information and user information from our users when they:
They are registered in our application.
Participate in surveys, studies or questionnaires.
Participate in offers or promotions.
Some parts of the service are billed through subscription (Subscription (s)). You will be billed in advance on a recurring and periodic basis (Billing Cycle). Billing cycles are set on a monthly or annual basis, depending on the type of subscription plan you select when you purchase a subscription.
At the end of each billing cycle, your subscription will automatically renew under the same exact conditions unless you cancel it. You can cancel your renewal subscription, either through account management
You may be asked to enter your information in order to sign up for the free trial.
In that case, we use third-party services for payment processing (for example, payment processors).
The payment processors we work with are:
Apple store in the Payments app
Google Play payments integrated into applications
HOW DO WE USE THE INFORMATION THAT PROVIDES US?
We use the information we collect from in the application, as follows:
Customize and improve your experience and allow us to provide you with the type of content and offers that best suit your interests.
Deliver, provide and repair products or services.
Send you communications such as welcome letters, purchase confirmations, payment notices or administrative dispositions.
Establish and maintain user accounts and their history.
Contact you about our products and services and send you the best offers and promotions based on your interests.
Study the statistics of our online platform.
Inform our customer service employees.
Establish your online account and authenticate it during your user registration.
Quickly process your information requests.
Allow us to respond efficiently to your doubts.
Analyze a promotion or a survey.
Send promotional material
Permit us to share the information with third parties in the terms that have been described in these privacy policies and for the purposes described in the previous points, as long as it is allowed by law.
WITH WHOM DO WE SHARE THE INFORMATION?
This application may share your information (in some cases), your PII and user information, in the following situations:
When the app is monetized through advertising, the advertising networks and / or the advertisers that provide the advertisements may require certain information from the user or the device in order to offer the advertisement that is most appropriate for the user or that may interest him or her the most.
When we hire companies to run and optimize marketing campaigns or ads and manage and study consumer data. These companies are only authorized to obtain the IIP and the user information strictly necessary to comply with the task entrusted, being totally forbidden to use any type of information for any purpose other than that agreed upon. They have also agreed to keep confidential information in a safe place. In the event that this application contracts an advertising network, it is required that said network undertakes not to make fraudulent use of the data that is granted for the normal use of its activity.
When we hire independent advertising networks to display the advertising banner of our application when you visit third-party websites. To do this in a more efficient way, the advertising network may use and insert in your device certain technology, such as cookies, to collect non-personal information from you when you visit our application. This information is used to show ads about goods and services that best suit your interests when you visit other websites.
We often evaluate (sometimes with the help of external companies) how our content and online services are developing. The information released for this purpose will rest on the company’s server and will be limited to professional use of the same. In no case, the IIP or the user information will be shared except as stated above.
WILL THIRD PARTIES COLLECT INFORMATION FROM YOUR APPLICATIONS?
There are certain situations where a third party can collect information from the application. This app uses third-party libraries that offer certain functionality: analysis tools, communication tools, social networks, advertisers, etc.
Analysis tools: to improve the application, sometimes we use tools that analyze the behavior of users. This way we can know which parts of the application are most important and which ones have to be improved.
Communication tools: if at any time we need to communicate with users, we integrate third-party tools that facilitate this communication, either through push notifications, emails, alerts within the app, etc.
Social networks: if your app at any time connects with a social network, it will ask for authorization. Once the connection is authorized, the social network can access certain information.
Advertising networks: in the event that this app displays advertising, it usually comes from advertising networks that connect with advertisers. These networks need certain information to be able to provide the most suitable advertisement for you.
WHAT KIND OF SECURITY MEASURES DO WE TAKE TO SAFEGUARD YOUR PERSONAL INFORMATION?
The security and confidentiality of your information is extremely important to us. For that reason we have technical, administrative and physical security measures in order to protect your personal information from unauthorized access and fraudulent use. We also check our security system periodically to insert technological news and update methods. However, despite our efforts, no security method is completely perfect and infallible.
You can also play an important role in keeping your information safely stored. If you are required to create a unique password to restrict access to your account, choose a password that is difficult to find by other users, and be careful not to reveal it to anyone. It is your responsibility to keep your password and your account information at all times. If you use a public or shared mobile device, never save a user and close your account session every time you stop using the device.
If we detect that any of our technology partners put your integrity at risk or use your information to carry out any illegal action, we will take the appropriate measures to sever the relationship with that provider.
If you have any doubt or wish to contact us to clarify any point, please send us an e-mail to the developer address you will find on the page from which you downloaded this app.
By email: firstname.lastname@example.org